career coaching

Succeeding Professionally as an Introvert: Interview With Faris Khalifeh

We interviewed Faris Khalifeh, a Quiet Confidence Coach who coaches introverts to embrace who they are and leverage their natural strengths. The professional environment has traditionally favoured extroverts, especially for leadership roles. With everyone staying inside due to COVID-19, communications have shifted online, giving introverts an opportunity to take advantage of their unique skill sets.

%name Succeeding Professionally as an Introvert: Interview With Faris Khalifeh

Faris helps clients from different backgrounds, cultures and industries. He teaches courses at various colleges on business, leadership and personal development. Faris also founded the Vancouver Quiet Leadership Community, which recently launched an online discussion group for introverts called the Quiet Confidence Cafe.

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What exactly is a Quiet Confidence Coach?

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I coach introverts to embrace who they are and leverage their natural strengths. Seeing how being an introvert is like any other personality type, we both have our strengths and weaknesses. But for some reason, the culture and the world these days, gives more attention to or considers extroverts to be better in certain aspects like, leadership positions. It doesn’t matter if you are an introvert or extrovert, you can perform these roles. So that’s part of the work I do with capitalizing on the key traits through one-on-one sessions with clients. I also do group coaching and corporate training about how to bridge the communication gap between introverts and extroverts at work.

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What are some strengths unique to introverts?

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Number one, we’re introspective. Introspection and reflection is important. Studies show that introspection is a catalyst to innovation, and if you think about it, most innovative stuff happened when someone was alone in a lab or in a cabin. We’re also better at expressing ourselves in writing, because introverts need time to process information. We need time to reflect before we share our opinion. Introverts are also great listeners. they are able to actively listen which builds empathy. That sense of understanding leads to deeper, more meaningful relationships. Lastly, introverts thrive with one-on-one interactions.

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How can we use these strengths to our advantage in professional or academic settings? 

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You can take your time you can articulate what you want to say you can have the first draft, you can do tweaks, etc. These days, it’s important for writing articles or blog posts. Communication in companies are now via emails or slack. Another idea for writing is, let’s say you go to a meeting, and you’re bombarded with all the simulation. You could then afterwards go back to the desk and think about what you want to say then send an email. Another tip for introverts, if they are put on the spot and they don’t have the answer, it’s okay to tell that person, let me sleep on it and get back to you. There’s nothing wrong with that. You’re just asking for your needs and providing them something in return.

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Faris’ Book Recomendations

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The Introvert Entrepreneur by Beth Buelow

The introverted Leader by Jennifer Kahnweiler

The Dynamic Introvert by Leslie Taylor

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Thank you, Faris, for sharing the excellent advice with us and our readers! 

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Missed the podcast? Listen here:

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For more advice about writing, check out our weekly podcast or subscribe to our monthly newsletter.


Both the written, visual, audio and audiovisual content of this post has been created by and is the intellectual property of Lisa Pfau and PFAU Academic Writing. Please do not replicate any of the above content without our consent. However, please do feel free to share this post and its authorship widely.

Webinar Review: Quiet Leadership for Introverts

Last week we attended Faris Khalifeh’s webinar, “Quiet Leadership”, hosted by Alumni UBC

QLeader Webinar Review: Quiet Leadership for Introverts

The webinar focused on how introverts can embrace who they are and leverage their natural strengths. 

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Differences Between Introverts and Extroverts

Introverts tend to need more time to think about a problem and arrive at a solution later, while extroverts are able to think and talk at the same time. In order to make communication between personality types more clear, it is important to take into account different needs. Introverts prefer to be given more information prior to a meeting and benefit from more frequent check-ins, compared to their extroverted counterparts who are more likely to reach out and ask questions.

Extroverts feel more comfortable with impromptu and verbal communication. On the other hand, introverts excel at written communication and require more time to “recharge” between interaction, making back-to-back meetings less viable. One of the most important take-aways was that introversion is related to energy management and not shyness, which is a common misconception. If you are an introvert or are managing introverts, this is something to keep in mind since approximately half the population is introverted.

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Book Recommendations

Good to Great by Jim Collins

Start With Why by Simon Sinek

Quiet by Susan Cain

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Stay tuned for an upcoming podcast episode with Faris on Saturday!

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For more advice about student life and career development, check out our weekly podcast or subscribe to our monthly newsletter.


Both the written, visual, audio, and audiovisual content of this post has been created by and is the intellectual property of Lisa Pfau and PFAU Academic Writing. Please do not replicate any of the above content without our consent. However, please do feel free to share this post and its authorship widely.

Healthy Relationships Start with Healthy Communication by Lisa Pfau & Patricia Huang

Healthy and constructive communication skills are not innate. If we are fortunate, we grow up in an environment with confident parents and clear non-judgmental communication. Unfortunately, that is not the case for most of us. We usually end up learning we need to work on our communication and relationship skills later in life. So, what can you do to help yourself now?

HealthyRelationshipsComic 1024x205 Healthy Relationships Start with Healthy Communication by Lisa Pfau & Patricia Huang
Healthy relationships start with healthy communication.

Think before you react: It is common to want to spit back a reply or act out when we are feeling hurt, upset, or uncomfortable. However, it is in these moments of intense emotion that I find it is most useful for me to step back, take a breath, and think about what I need from the situation. Once I know what I need, it is easier for me to articulate what I want to say without blame and judgement. Count to 10! It’s not an emergency. The person will still be there to hear your response in most cases.

Learn to listen: We all love to talk, but listening takes work. It means that we need to quiet the thoughts in our mind for long enough to let someone else’s in. It also means that we need to step out of ourselves and focus on someone else. It takes time, effort, and patience to try to understand another person’s perspective, especially when it is in direct contrast to our own. But, you can’t really craft a constructive response to a situation, if you don’t understand it first. So, listen before you speak next time and see what happens.

Lead with “I” statements: The biggest issue in communication is blame, shame, and defensiveness. It is impossible to get anywhere in a conversation once you or the other person becomes defensive. Defensiveness is destructive, whilst openness is constructive. So, instead of focusing on being right and assigning blame, you could try focusing on what you are feeling, what do you need, what do you hope to get out of the conversation. Then, lead with “I” statements, instead of “you” statements. That is as simple as saying: “I really felt hurt and betrayed when you suddenly dropped out of the group assignments and didn’t do the work you’d previous agreed upon. I don’t feel comfortable letting you back into the group unless we can do things differently in the future.” That is much better than: “OMG! How dare you ask to rejoin our group! You’re so lazy and totally let us down last time. Forget it!!” Hmmm…which one do you think is going to escalate a situation?!

Be open to feedback? Personal growth is a process. There is no finish line in that process until you cross over to the other side (ie. death). Communication is a part of personal growth, so don’t beat yourself up when you make a mistake or could do better. Instead, stay open to how your communication style impacts others. Can you do something different in the future? Maybe? Maybe not? But, at least you opened your ears and took the feedback as constructive, instead of closing yourself off from some potentially valuable information.

Remember that communication is a skill, not a in-born trait. It takes practice and lots of blunders, so don’t get discouraged. And remember, if you need some advice on how to improve you communication skills at school or work, you can book a free 30 minute consultation with one of our coaches. You can also check out our upcoming talk with qualifying psychotherapist, Jill Gillbert, on Tuesday, February 26th at 6:00pm. Check out the blog post and EventBrite for more details.

All content in this post is created by Lisa Pfau & Patricia Huang. Please feel free to share widely, but also please do remember to give us credit. Thank you for respecting our intellectual property rights.